Frequently Asked Questions

Everything you need to know about shopping with Fix It Sticks

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.

What is your return policy for apparel?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please use our online portal to generate a prepaid return shipping label.

How do I know which size to order?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Are your materials sustainably sourced?

Quality and ethics are our priorities. We partner with certified manufacturers to ensure our fabrics are ethically sourced and produced under fair labor conditions.

Can I change or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.